FAQs

If there is a storage space available that meets your specific storage needs, you can move in anytime.

We require a 14 day written notice before you move out. Our staff will go over that process at the time of signing.

All you need is a government issued form of ID (example: driver’s license, state ID, or passport)

No, we rent on a month to month basis unless the customer requests otherwise. However, we offer discounts for customers who sign a lease for a year or longer.

We offer insurance through SafeStor Tenant Insurance for storage units.  We require proof of insurance for vehicles that are stored in parking spaces.

No. We offer a separate set of hours for accessing your storage units.

From our pay online page or call us over the phone to have the payment automatically deducted from your credit card/savings/checking account monthly.

Checks, cash, money orders, and all major credit cards.

Yes, here at Mint Hill Self Storage we have boxes and all your storage supplies.

You can either use our Space Estimator on our website or call the manager for assistance at the location you are looking to rent and they will be able to assist you.

Stop by anytime between the hours of 8:00am - 5pm Monday – Friday. The office is closed on Saturdays & Sundays.

Disc locks are available for purchase at the office or you can bring your own lock.  We highly recommend using a disc style lock for better protection.

Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions about a specific item.

We do not since all of our units are drive-up.